Complaint Comparison Tool

Insurance consumers may get help from the Pennsylvania Insurance Department whenever they disagree with their insurance company, or have questions regarding its practices. It's important to recognize, however, that complaints, in and of themselves, do not necessarily indicate the company has done something wrong.

The department now has an interactive tool to help you see how consumer complaints are tracked against insurance companies. The department's Consumer Complaint Comparison Tool may be a helpful resource when researching companies.

When choosing an insurance company, you should not base your decision solely on the number of consumer complaints. You should also consider other things like the cost of the insurance policy, the quality and/or convenience of the service provided and the company's financial stability.

The Consumer Complaint Comparison Tool is intended as a resource only. Although every effort has been made to ensure the accuracy of the information, the department assumes no responsibility for omissions, inaccuracies or ambiguities.

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